Frequently Asked Questions



Where are you located?

I am located in Bayonne, New Jersey (Hudson County) but I can ship nationwide.



What are your hours?

Monday - Thursday: 9am to 2pm (EST)
Friday: 12pm to 2pm (EST)

Hours are by Appointment Only.



When should I order my save the dates and invitations?

I recommend reaching out and starting the process 6 months before you need to mail them out to your guest. I can accommodate orders at the minimum of 4 months before but it will highly depend on the size, scope and current availability.

My design/production calendar works in order of my clients event dates. So please keep in mind that reserving a spot in my schedule does not mean I will get started right away. All my clients will receive their own timeline.

Everything is custom for my clients and it takes time, so the sooner you book, the better your chances of getting on my design/production calendar!



Is there a minimum order quantity?

Yes, the minimum order quantity for save the dates and invitations are 50. However, I will make exceptions of 25 depending on the design suite of your needs.



What is your average turnaround time from contract signed to finish?

Since every piece is custom it can range anywhere between 8 to 13 weeks* but it will vary from project to project. Every client will have their own timeline based on scope of work.

*This range does not include revisions.



How much do you charge?

Pricing depends on several factors but on average a client can spend $4.50 to $15 or more per invitation suite. Day-of details can range from $25 to $100 or more.

The best way to receive accurate pricing is to fill out the request form here (not all fields are required)!



Can you mail out my invitations to my guest?

Yes! It will be an additional service fee that we can discuss during our consultation or during the end of the process.



How many stamps will I need for my invitations?

Since all invitations vary, I cannot give you an exact postage amount. Prices can range between $0.66 to $1.56 or more. I advise all of my clients to take one complete invitation suite to the post office to have it properly weighed and measured. The person at the post office will let you know the proper postage amount.



Can I rush my order?

If you need an order rushed please contact me with your due date and I will let you know if it is possible. Some of the vendors that I work with do not offer such request so it will vary by project. In addition, it will depend on the project scope and my current availability.

If a rush order can be accommodated then a rush fee will be added to your order or invoiced separately.



Can I change the design after seeing the first proof?

Revisions are unlimited. That means, I can change anything you need until the full suite is perfect. I am with you every step of the way.



Can I change the quantity of my order?

You can change the quantity of your order before it gets sent to production. Once it is in production, I can no longer make any changes.

Any items needed after the initial print run are not guaranteed to be created and will be charged at higher price.



Can you ship invitations and stationery to my home? How much will it cost?

Shipping cost range depending on destination, weight and size of box needed. I will be able to give you a better price when invitations are done. Therefore, a separate invoice will be sent at the completion of the production phase.

If you are picking up your order or meeting at an agreed location then it is FREE.

Are you able to design and produce licensed art such as Disney characters, Nick Jr. characters, etc.

Due to copyright laws and trademarks, I cannot do anything character specific. However, I can do a more generalized theme (such as a mermaid tail, mickey ears, etc.)



I really like this invitation from someone else can you create the same exact one for me?

No, I will not copy another designers work but I can find similar elements to make it unique to you.



What's your cancellation/refund policy?

Your deposit is non-refundable and pays for all custom design time, admin time, proofing, and materials. Due to the customization of invitations and related stationery items, returns, refunds and exchanges are not offered once everything has gone to the production phase.



I am ready to get started?

I am excited to work with you on your invitation & stationery needs! My main goal is for my clients to enjoy the process and be creative! To get started fill out the form here (not all fields are required). If you have any questions, please feel free to contact us at info@jasminesdesignstudio.com