Studio Policy

Please carefully review the following policies before inquiring about creating custom stationery for your special day.

I only take up to 5 custom orders a month, sometimes more and sometimes less. It all depends on the size and complexity of each invitation suite. That is why I like to start my process 6-12 months before you need to send out your invitations to your guest. I can accommodate orders 4 months before your send out date, but you will be limited on the type of materials available to create your dream suite.

My design/production calendar works in order of my clients event dates. So please keep in mind that reserving a spot on the schedule does not mean I will get started right away. All my clients will receive their own timeline.

Everything is custom for my clients and it takes time, so the sooner you book, the better your chances of getting on my design/production calendar!


Design Phase

Time Frame:

  • Initial Design is approximately 2 to 4 weeks
  • Design Revisions are approximately 5 to 10 days

Once your deposit, $250 design fee and contract are received, the design phase begins!

Jasmine's Design Studio LLC will provide 1-3 design concepts based on the conversation at our initial appointment. The client will then provide any revisions within the timeline provided. Jasmine's Design Studio LLC offers unlimited revisions at no additional cost. Please keep in mind that multiple rounds of revisions or a switch in design will increase the overall timeline and may result in a delayed process and completion date.

During the revision process, I ask that you review proofs carefully for spelling and all information you provided. I will do an initial check while making the proofs, but the final inspection of all spelling and information is your responsibility. That includes: spelling, layout, website URLs, phone numbers, addresses, etc. I recommend having several sets of eyes reviewing each proof to ensure there are no errors.

As soon as your design is finalized digitally, Jasmine's Design Studio LLC will send a proof form with contract for you to sign stating final approval and remaining balance must be paid at that time. Once approval and balance payment are received then we move to the production phase.

Please note once you give your final print approval, any items that need to be reprinted due to errors will be invoiced separately.

Jasmine's Design Studio LLC takes pride in the quality of our work. If for any reason you are not satisfied with your product, please contact Jasmine at info@jasminesdesignstudio.com as soon as possible. Jasmine's Design Studio LLC is not responsible for orders containing errors that the customer approved during the proofing process.



Production & Assembly Phase

Time Frame:

  • Printing is approximately 3 to 5 weeks
  • Assembly is approximately 2 to 3 weeks

Once design is approved and last payment is received files are then sent to the printers and all assembly supplies are ordered. Timing varies based on scope of the design, required materials and printing methods selected.



Investment and Payment

Investment: Due to my work being custom tailored to each client, every project is quoted separately. On average a client can spend $6 to $15 or more per invitation suite. Day-of details can range from $25 to $100 or more.

Payment Terms: A $250 non-refundable design fee and deposit retainer of the estimated total amount must be submitted to reserve your spot. As soon as your design is finalized digitally, the remaining balance must be paid prior to going into the production phase.

Minimum Order Requirement: Jasmine's Design Studio LLC has a minimum order requirement of 50 invitations. However, I will make exceptions for quantities as low as 25 depending on the design complexity of your needs.



Rush Orders

If you need an ordered rushed please contact me with your due date and I will let you know if it is possible.

Some of the vendors that I work with do not offer rush request so it will vary by project. In addition, it will depend on the project scope and current availability within our design calendar.

If a rush order can be accommodated then a rush fee will be added to your order.



Pick-Up and Shipping

All orders must be picked up at Jasmine’s home office or at an agreed upon location. Jasmine will email the client when your stationery is ready and will coordinate a day/time for pick up. Should you wish to have your items shipped to your home, then a separate invoice will be sent at the completion of the production phase.



Guest Mailing Service

Stamping, Mailing and Postage costs are not included in the services provided by Jasmine's Design Studio LLC. Should you wish to have this service a separate invoice and contract will be sent.

Please note: Jasmine's Design Studio LLC is not responsible for invitations or stationery that is lost in the mail, delayed or is destroyed through the mailing process.



Quantity

It is recommended that you order a minimum of 10 extra for keepsakes and any last minute guests. Please note, any items needed after the initial print run are not guaranteed to be created and will be charged at higher price.



Cancellation

Your $250 design fee is non-refundable and pays for all custom design time, admin time, proofing, and materials. Due to the customization of invitations and related stationery items, returns, refunds and exchanges are not offered once everything has gone to print.



Let's Get Started!

I hope I get a chance to work with you on your wedding and event stationery! My main goal is for my clients to enjoy a stress free process and be creative! If you have any questions, please feel free to contact me at info@jasminesdesignstudio.com. If you are ready to get started click on the link below to get your price guide.

I'm ready to get started!